Privacy Policy
Content Policy
Search & Content Disclaimer
Input & Suggestions
Auction Rules
Shipping Policy-Auction Items
Intellectual Policy
Spam Policy

Privacy Policy

If you are located in the USA the following Privacy Policy applies:

Children’s Educational Network™ (CEN) is committed to providing a fun, educational and safe website and browser experience for people of all ages. We are dedicated to safeguarding any personal information collected through our Children’s Browsers and on our Club TUKI™ website. We ensure that our privacy policy and our information practices adhere to the Children's Online Privacy Protection Act ("COPPA").
To help ensure a rewarding online experience for our visitors, we provide you with this Privacy Policy that describes the Club TUKI™ website and Children’s Browsers information practices, including how we collect, use, and disclose personal information from children under the age of 13.

The Information We Collect

As described in this Privacy Policy, we directly collect during our initial registration process a parent's email address, the child's account/username, and the child's password. When a Club TUKI™ or Children’s Browser registrant becomes a paying member, Children’s Educational Network™ may collect additional personally identifiable information ("PII") from the registrant's parent. The types of PII that may be collected at that time include the parent's full name, email address, credit card billing information including mailing address, and such other information as may be requested from time to time. The Club TUKI™ website or Children’s Browser does not condition a child's participation in an online activity on the child providing more personal information than is reasonably necessary for that activity.
Children’s Educational Network™ requires users to provide a parent's valid email address in order to register on the ClubTUKI website or Children’s Browser. We use this information to send the parent a message that can be used to activate the Club TUKI™ or Children’s Browser account, to notify the parent about Children’s Educational Network™ Privacy Policy practices, to send you communications either about your account with us or about features of our website, and for other purposes described in this Privacy Policy. This email address is correlated with the account user name.
We may also request a user name and email address when a user submits a form through the support portion of the Club TUKI™ website or Children’s Browser so that we may respond to the inquiry.
Additionally, when visitors come to our site, we may passively collect certain non-personally identifiable computer information, such as the type of computer operating system (e.g., Windows XP or Mac OS), the user's IP Address, the web browser (e.g., Netscape, Internet Explorer) being used, and information regarding the Internet service provider. We may link this information to PII that we have collected. If we do so, we will treat such linked information as PII.
Finally, we collect financial information as set out in Section 6 of this Privacy Policy. At Children’s Educational Network™ we do not use this financial information for any purpose other than processing payments to Children’s Educational Network™. The financial information that you enter to purchase a membership is not stored by Children’s Educational Network™, but, instead, by our payments processing vendor for the purpose of processing credit card payments made to Children’s Educational Network™.

How We Use, Disclose, and Store the Information We Collect

In addition to the purposes described in Section 1, we may actively collect and use email addresses and user names to track usage and to ensure users are following the site's Terms of Use. In addition, we may use an email address and user name to ban a user temporarily or permanently from Club TUKI™ or our Children’s Browsers if that user engages in inappropriate conduct. We may also use email addresses and user names to enable parents to review PII that the children have submitted to the Club TUKI™ website or Children’s Browsers and to provide notification regarding the site, such as any future amendments to this Privacy Policy. We also may use information in the aggregate to analyze site usage, as well as to offer products, programs, or services.
Under COPPA, parents have the option to consent to collection of their children's PII without consenting to the disclosure of that information to third parties. This option does not apply and we may disclose such information, however, where we are required to do so by law, for example, in response to a court order or a subpoena, or where we disclose information to service providers who provide support for the internal operations of our website and who do not use or disclose the information for any other purpose. To the extent permitted by applicable law, we also may disclose PII in response to a law enforcement agency's or other public agency's (including schools or children services) request or if we feel that such disclosure may prevent the instigation of a crime, facilitate an investigation related to public safety or protect the safety of a child using our website, protect the security or integrity of our website, or enable us to take precautions against liability. If Children’s Educational Network™ sells all or part of its business or makes a sale or transfer of assets or is otherwise involved in a merger or business transfer, Children’s Educational Network™ may transfer PII to a third party as part of that transaction, to the extent permitted by applicable law. Finally, we may transfer PII and store it outside of the jurisdiction in which a member of Club TUKI™ or Children’s Browser is located.

Collection of Information for Third-Party Sites and Sponsors

We will not sell, rent or otherwise distribute your information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, i.e. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Cookies

Children’s Educational Network™ may use software technologies such as unique identifiers or "cookies." Cookies are small text files that we place in visitors' computer browsers to store their preferences. Cookies themselves do not contain any PII. Where we link these unique identifiers with your other PII, we will treat the unique identifiers as PII as long as they are linked. We do use unique identifiers to learn about usage of our site, such as geographic location, how many visitors we have and how often they visit various sections of our site.

Security

We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data) that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the URL address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Financial Information

As noted in Section 2, if you decide to purchase a membership, additional financial information will be required at the time of purchase. That information is not stored by Children’s Educational Network™, and, instead, is collected and stored by our payments processing vendor for the purpose of processing payments made to Children’s Educational Network™. That information is safeguarded with appropriate security, and it will not be used for other purposes. Furthermore, our payments processing vendor has agreed to maintain the confidentiality, security, and integrity of the personal and financial information it obtains from the Club TUKI™ website or Children’s Browsers, and only to use this information on behalf of Children’s Educational Network™. Our financial institution is bound by all applicable privacy laws relating to the provision of financial services.

Parental Review of Information, and Objection to Information Collection and Retention

Parents, please contact our Privacy Manager as provided in Section 8 if you would like to access the PII that Club TUKI™ or our Children’s Browser has collected online from your child, correct factual errors in such information, request to have this information deleted, or request that we no longer collect or maintain such information.
Please be sure to include your email address and a telephone number where we can reach you. To protect your child's privacy and security, we will take reasonable steps to help verify your identity before granting you access to the personal information that we collect and maintain about your child.

Contact Us

If you have questions or wish to send us comments about this Privacy Policy, please send an e-mail with your questions or comments to support@clubtuki.com or visit our online support center

Children’s Educational Network
Attention: Privacy Policy Director
283 S. Escondido Blvd
Escondido, CA  92025

Please be assured that any personal information that you provide in communications to the above e-mail and postal mail addresses will not be used to send you promotional materials, unless you so request.

A Final Note to Parents

The Internet offers a world of opportunity for children. Your guidance and involvement are essential to help ensure that children have a safe and rewarding online experience. Children’s Educational Network™ is focused on the safety and privacy of all its users, especially children. To protect the interests of children, Children’s Educational Network™ has no intention of collecting any personally identifiable information from children under 13 years of age, without notice to and the consent of a parent or guardian, or unless otherwise permitted by law.
Children’s Educational Network™ strongly advocates the monitoring by parents and guardians of online activities by children. You are encouraged to contact Children’s Educational Network™ about use of our Site by your child and to advise Children's Educational Network™ immediately if you have any reason to believe that your consent has been given improperly. Where appropriate, Club TUKI™ or our Children’s Browsers will specifically instruct children under 13 years of age not to submit such information.

Effective Date

The privacy policy set out above is effective as of August 1, 2008 and applies to all information previously obtained by Club TUKI™ or through our Children’s Browsers.  Children’s Educational Network reserves the right to change its privacy policy at its sole discretion. Club TUKI™ and Children’s Browser users will be informed of any such change by Children’s Educational Network™ posting a new privacy policy on the Children’s Educational Network™ website and the effective date of any change of privacy policy will be clearly marked. As required by law, we will not use PII in ways that are materially different from the ones described in this Privacy Policy without also providing notification of such practices and obtaining consent to any such different uses.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (760) 233-2863.

Content Policy

Children's Educational Network Include List and Content Policy

Children's Educational Network (CEN) upholds strong ethical and moral standards in regard to assuring that only child appropriate web sites become a part of our proprietary Include List. We are committed and dedicated to providing children with safe, interesting, educational, fun, and appropriate web sites in our ever-expanding Include List.

Include List Policy Guidelines:

All of our Include List sites are screened for:

Abusive/Profanity/Obscene and/or Hate Language

Alcohol

Gambling

Illegal Drugs

Nudity and Sexual Material

Tobacco

Violence

Deliberate injury to human beings

Search and Content Disclaimer

While no filter is 100% accurate, our filter uses advanced proprietary technology to prevent unwelcome content and search results. When displaying content or searching, sites and web pages containing material that does not meet our content policies are blocked. We strive to keep the filtering information as current and comprehensive as possible through continual crawling of the Web and by incorporating updates from user suggestions. If you find sites that contain offensive content in your results, please contact us and we will investigate it.

Input and Suggestions

We WELCOME input from you! Please send us web sites you deem appropriate for YOUR CHILDREN here. It is our goal to build the largest and safest online community for kids! Suggest An Idea

Auction Rules

 

Shipping Policy-Auction Items

Complimentary Ground Shipping within the 50 United States:

Club TUKI will pay for Ground shipping to any of the 50 states in the U.S. Need your prize faster? You can upgrade to a faster shipping method, by paying the difference between the cost of Ground shipping and your preferred method. Please contact us at 760-233-2863 or at www.tukisupport.com.

Shared Shipping Costs Outside of the 50 United States:

For shipping to other than the 50 states within the U.S., Club TUKI will share the costs with the winner by paying 50% of the shipping. Please contact us at www.tukisupport.com or 760-233-2863, Monday - Friday, 8am - 6pm Pacific Standard Time.

Liability:

Sorry, but Children's Educational Network is not liable for items lost or broken in the mail.

All Shipped Items are Considered Final:

Once the Auction item has been won and shipped, there are no returns.

Shipping Process:

Parent Permission:

Shipping Time:

You must be a paid member to bid on and win auction items

Parents of non paid members Click here to upgrade your child's account

1. Register to become a member! It's easy. Click here to register.

2. Login and earn TUKI Moola by playing our fun & educational games.

3. Check out our auction items and find one that you want.

4. Read carefully. Review the Auction Detail, Description and Bidding sections before placing your bid.

5. Make sure you have enough Moola to bid on the item you want.

6. Place your bid! Enter your bid amount in the box provided and click the Place Your Bid button. It's so easy!

Intellectual Policy

 

As required by the Digital Millennium Copyright Act of 1998 ("DMCA") U.S. Copyright Office Web Site, summary at:

http://web.archive.org/web/20020207202024/http://lcweb.loc.gov/copyright/legislation/dmca.pdf, or the full text of this statute: http://lcWeb.loc.gov/copyright/), Children's Educational Network will attempt to respond expeditiously to all claims of potential copyright infringement regarding websites owned or hosted by Children's Educational Network.

It is our policy to respond to notices of alleged infringement that comply with the DMCA in an appropriate manner under such Act and other applicable intellectual property laws, including the removal or disabling of access to material claimed to be the subject of infringing activity.

If you believe a website hosted by Children's Educational Network infringes a copyright, the DMCA requires that we obtain the information below in writing in the form of a "Notice of Copyright Infringement" ("Notice"). This means that we will respond only to Notices we receive in writing. Children's Educational Network will not accept nor respond to verbal, telephonic, or other Notices that are not compliant with the DMCA's requirements.

A DMCA notice shall include the following:

A physical signature of the copyright owner or authorized agent; [In order to protect content owners, users and ourselves from fraudulent claims of infringement and unwarranted removal of mater or link disablement based on insufficient Notices, it is our current policy to require a physical signature on all Notices. Under the DMCA, an "electronic signature" may also be acceptable. The law, however, does not specify what constitutes a suitable "electronic signature" and the current technological limitations in authenticating and verifying email communications creates a great risk of fraud. If and when Children's Educational Network is able to consistently and securely authenticate, verify and accept electronic communications, Children's Educational Network may amend this policy and allow acceptance of email Notices. However, at this time Children's Educational Network cannot and will not be able to respond to any Notices delivered by email, facsimile, or other method electronic transmission, of claimed copyright infringement. You must send any Notices to us by U.S. MAIL, EXPRESS DELIVERY, COURIER or other means of physical delivery.]

Identification of the copyrighted work(s) claimed to have been infringed;

Identification of the material that is claimed to be infringing or to be the subject of the infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material. Specifically, the information we need to identify and disable a link to allegedly infringing material may be obtained by right clicking with your mouse on a hit, selecting [Copy URL] and pasting the copy into your Notice. Without this information, it may be impossible for Children's Educational Network to identify and disable the material, specific link or reference at issue;

Your street or mailing address, telephone number, and, if available, email address where we may contact you;

A statement that the copyright owner or its authorized agent has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
A statement by you, made under penalty of perjury, that all the information in your Notice is accurate and that you are the copyright owner, or authorized to act on behalf of an owner of any exclusive right that is allegedly infringed by the materials referenced in your Notice. The Notice must be signed with the physical signature of the copyright owner or of a person authorized to act on behalf of an owner of any exclusive right that is allegedly infringed by the materials referenced in your Notice; and Pursuant to 17 United States Code 512(c)(2) (DMCA) the following individual is Children's Educational Network's Designated Copyright Agent for notice of alleged copyright infringement:

Children's Educational Network
283 S. Escondido Blvd.
Escondido, CA 92025
Phone: (760) 233-2863

Children's Educational Network (CEN) Anti-Spam Policy

This statement applies to those CEN websites and services that display or link to this notice. CEN prohibits the use of the Services in any manner associated with the transmission, distribution or delivery of any unsolicited bulk or unsolicited commercial e-mail ("Spam"). You may not use any Services to send Spam. You also may not deliver Spam or cause Spam to be delivered to any of CEN's Services or customers.

In addition, e-mail sent, or caused to be sent, to or through the Services may not:

1. Use or contain invalid or forged headers;

2. Use or contain invalid or non-existent domain names;

3. Employ any technique to otherwise misrepresent, hide or obscure any information in identifying the point of origin or the transmission path;

4. Use other means of deceptive addressing;

5. Use a third party's internet domain name, or be relayed from or through a third party's equipment, without permission of the third party;

6. Contain false or misleading information in the subject line or otherwise contain false or misleading content;

7. Fail to comply with additional technical standards described below; or

8. Otherwise violate the applicable Terms of Use for the Services.

CEN does not authorize the harvesting, mining or collection of e-mail addresses or other information from or through various services. CEN does not permit or authorize others to use the various services to collect, compile or obtain any information about CEN’s customers or subscribers, including but not limited to subscriber e-mail addresses, which are CEN's confidential and proprietary information. Use of the Services is also subject to the applicable Privacy Statement and Terms of Use.

CEN does not permit or authorize any attempt to use the various services in a manner that could damage, disable, overburden or impair any aspect of any of the services, or that could interfere with any other party's use and enjoyment of any service.

If CEN believes that unauthorized or improper use is being made of any service, it may, without notice, take such action as it, in its sole discretion, deems appropriate, including blocking messages from a particular internet domain, mail server or IP address. CEN may immediately terminate any account on any service which it determines, in its sole discretion, is transmitting or is otherwise connected with any e-mail that violates this policy.

Nothing in this policy is intended to grant any right to transmit or send e-mail to, or through, the services. Failure to enforce this policy in every instance does not amount to a waiver of CEN's rights.

Unauthorized use of the services in connection with the transmission of unsolicited e-mail, including the transmission of e-mail in violation of this policy, may result in civil, criminal, or administrative penalties against the sender and those assisting the sender.